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Knowledgebase : particleIllusion > particleIllusion 3.0 Standalone > System Requirements and Diagnostics
   

How do I e-mail my diagnostic log file?
The diagnostics log file can be found here: * On Windows, the file is in: C:Program Files(x86)GenArtsparticleIllusionparticleIllusion_log.text * On Mac, the file is in: /Library/Application Support/GenArts/particleIllusion/particleIllusion_log.text ...
How do I find my machine ID?
Your machine ID is your Ethernet ID/MAC address: 6 pairs of numbers and letters A-F. You may see the pairs un-separated (d312a930bc7f), separated by colons (d3:12:a9:30:bc:7f) or separated by dashes (d3-12-a9-30-bc-7f). * On Windows, open a terminal wi...
What host product and operating system versions are supported?
The following are supported: WINDOWS HOST HOST VERSION OPERATING SYSTEM PARTICLEILLUSION 3.0 Standalone Windows 7 - 8 (64-bit) MAC HOST HOST VERSION OPERATING SYSTEM PARTICLEILLUSION 3.0 Standalone Mac OS C 1...