SEARCH
Knowledgebase : particleIllusion > particleIllusion for OFX > System Requirements and Diagnostics
   

How do I e-mail my diagnostic log file?
The diagnostics log file can be found here: * On 32-bit Windows, in the following location: C:Program Files (x86)GenArtsparticleIllusion-OFX32particleIllusion_log.text * On 64-bit Windows, in the following location: C:Program Files (x86)GenArtsparti...
How do I find my machine ID?
Your machine ID is your Ethernet ID/MAC address: 6 pairs of numbers and letters A-F. You may see the pairs un-separated (d312a930bc7f), separated by colons (d3:12:a9:30:bc:7f) or separated by dashes (d3-12-a9-30-bc-7f). * On Windows, open a terminal wi...
What host product and operating system versions are supported?
The following are supported: * Sony Vegas Pro 12 running on Windows 7. * Nuke 6, 7 and 8 running on Windows Vista, or 7, and Mac OS X 10.6.8, 10.7, 10.8, 10.9.