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Knowledgebase : particleIllusion > particleIllusion for After Effects > System Requirements and Diagnostics
   

How do I e-mail my diagnostic log file?
The diagnostics log file can be found here: * On Windows, the file is in: C:Program DatawondertouchpIAEconfigparticleIllusion_log.text * On Mac, the file is in: /Library/Applications/GenArts/particleIllusion-ae/particleIllusion_log.text Please emai...
How do I find my machine ID?
Your machine ID is your Ethernet ID/MAC address: 6 pairs of numbers and letters A-F. You may see the pairs un-separated (d312a930bc7f), separated by colons (d3:12:a9:30:bc:7f) or separated by dashes (d3-12-a9-30-bc-7f). * On Windows, open a terminal wi...
What host product and operating system versions are supported?
The following are supported: * Adobe After Effects CS4 / CS5 / CS5.5 / CS6 / CC 2014 running on Windows XP, Vista, or 7, and Mac OS X 10.6.8, 10.7, 10.8, and 10.9.