The "Help" dialog now has an "email Support" button that takes you to
a form. The s_log_extended.text file will automatically be included
when using this form.
Or
The diagnostic log file can be found here:
* On Windows, the file is in:
C:ProgramData...
Your machine ID is your Ethernet ID/MAC address: 6 pairs of numbers
and letters A-F. You may see the pairs un-separated (d312a930bc7f),
separated by colons (d3:12:a9:30:bc:7f) or separated by dashes
(d3-12-a9-30-bc-7f).
* On Windows, go to the Start me...
The following are supported:
WINDOWS
HOST
HOST VERSION
OPERATING SYSTEM
MEDIA COMPOSER | SYMPHONY / NEWSCUTTER
8*
11
Windows 7 - 10 (64-bit)
7*
10
Windows 7 - 8 (64-bit)
6
9
MAC
HOST
HOST VERSION
...
If you install a new host application on your machine, you will need
to re-install your plugins afterwards, so the new application can
locate them.
All NVIDIA CUDA GPUs with compute capability 2.0 or later (see
https://developer.nvidia.com/cuda-gpus
[https://developer.nvidia.com/cuda-gpus]) are supported. This should
include all NVIDIA GPUs produced after 2010. Newer cards with more
compute cores and...
No, Sapphire will only utilize a single CUDA GPU.
If you have multiple CUDA-capable GPUs, you can control which one
Sapphire uses in the s_config.text file. Change the use_gpu setting
from 'Yes' to the desired GPU index (0, 1, etc.). You can verify which...
Please contact our Sales team for information.
To stop Sapphire from collecting usage data, go to the
change-usage-collection folder and click on the
change-usage-collection application:
* On Windows: C:Program
FilesGenArtsSapphireAVXchange-usage-collectionchange-usage-collection.exe
* On Mac:
/...
There are a few reasons.
* The Builder plugins (S_Effect and S_Transition) rely on features
that are not provided by all hosts, such as the ability to hide/show
parameters. We are working with host vendors to provided Builder
support where possible.
...