The diagnostic log file can be found here:
* On Windows, the file is in: C:Program
Files(x86)GenArtsSapphireOFXs_log.text
* On Mac, the file is in:
/Applications/GenArtsSapphireOFX/config/s_log.text
* On Linux, the file is in: /usr/genarts/Sapphir...
Your machine ID is your Ethernet ID/MAC address: 6 pairs of numbers
and letters A-F. You may see the pairs un-separated (d312a930bc7f),
separated by colons (d3:12:a9:30:bc:7f) or separated by dashes
(d3-12-a9-30-bc-7f).
* On Windows, go to the Start me...
The following are supported:
* Baselight 3.3 and 4.4 running on Mac OS X 10.6.8, 10.7 and 10.8
and Linux.
* China Digital Video DX and EX running on Windows 7.
* Fusion 5.2 and 6 running on Windows XP, Vista, or 7 and Linux.
* Fusion 64 running ...
Your Sapphire for OFX license will work as follows:
* Baselight licenses run on Baselight
* China Digital Video licenses run on China Digital Video DX and EX
* Film Master licenses also run on Fusion/OFX, Mistika, Scratch, and
Sony Vegas
* Fusio...
All NVIDIA CUDA GPUs with compute capability 1.3 or later (see
https://developer.nvidia.com/cuda-gpus
[https://developer.nvidia.com/cuda-gpus]) are supported. This should
include all NVIDIA GPUs produced after 2010. Newer cards with more
compute cores and...
This error usually happens if the "KMP_DUPLICATE_LIB_OK" environmental
variable is not correctly set. You can solve this by following these
steps:
On Windows:
* Go to the Control Panel and double click on System.
* Then, select the Advanced tab i...
This is due to a change we had to make in 6.01; to fix it, uninstall
Sapphire, delete any DissolveLensFlare, LensFlare, LensFlareAutoTrack,
Glare, DissolveGlare, Flashbulbs or DissolveFlashbulbs effects in your
project, and then reinstall 6.01. If you cha...
This is due to a change we had to make in 6.01; to fix it, please
reinstall Sapphire v6.0 and open your affected project. Go to every
Sapphire Plug-ins that contained a different custom flare and save a
preset. Now when you go to Sapphire v6.01, you will ...