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Knowledgebase : Sapphire > Sapphire 7 > Sapphire for After Effects and Premiere Pro > Licensing
   

I received a message that "the number of installations permitted ...
This message indicates that you have installed your serial number on the maximum number of machines permitted. To free up your serial number, uninstall [http://www.genarts.com/support/sapphire/after-effects#HowdoIuninstallSapphirefrommycurrentmachine?] it...
Can I use the same serial number on multiple machines?
If you have a serial number for one machine, you can only use it on one machine. In order to use it on a different machine, you will need to transfer [http://www.genarts.com/support/sapphire/after-effects#Sv7AE-HowdoItransfermyserialnumbertoadifferentmach...
How do I activate my serial number?
If the software is already on your machine, * On Windows, go to: Start -> All Programs -> GenArts SapphireAE -> Install Serial Number. * Follow the instructions and choose the option to authorize over the web. Click here [http://www.genarts.com/sup...
How do I activate my serial number if my machine is not connected...
If the software is already on your machine: * On Windows, go to: Start -> All Programs -> GenArts SapphireAE -> Install Serial Number. * Follow the instructions and select "Authorize manually ...". * Then, follow the instructions to register the ...
How do I transfer my serial number to a different machine?
First, you need to uninstall [http://www.genarts.com/support/sapphire/after-effects#HowdoIuninstallSapphirefrommycurrentmachine?] the plug-in software to remove the license from your current machine. Then, install the software on your new machine and foll...
Which machines are my serial numbers currently installed on?
Go to http://www.genarts.com/authorize/sn-lookup [http://www.genarts.com/authorize/sn-lookup]. Then, paste your serial number and click "Submit Request".
On Mac, why do I get "Failed writing reg file" when entering a se...
This usually indicates you don't have the necessary permissions when a file is being saved. Please log in as administrator and try again.
Do my full Sapphire licenses need to be on the same version as my...
Yes, you will need to either update both your interactive license and render nodes to the most current version, or install an older version on your workstation and render nodes.