SEARCH
Knowledgebase : Sapphire > Sapphire 7 > Sapphire for After Effects and Premiere Pro > Installation and Uninstallation
   

How do I uninstall Sapphire from my current machine?
To uninstall: * On Windows, go to: Start -> All Programs -> GenArtsSapphireAE. Select "Uninstall SapphireAE". * Follow the instructions and elect to register your uninstall over the web. * On Mac, go to: /Applications/GenArtsSapphireAE folder an...
How am I notified of complimentary software updates?
The software automatically checks for updated versions. If you would like to check manually: * On Windows, go to: Start -> All Programs -> GenArts SapphireAE -> Check for SapphireAE Updates. * On Mac, go to: /Applications/GenArtsSapphireAE/Check for...
How do I access my complimentary software updates?
Updates to your software are published on our website as the latest version of the installer and can be found by going to http://www.genarts.com/support/downloads/sapphire/after-effects [http://www.genarts.com/support/downloads/sapphire/after-effects].
Where can I download the Sapphire installer?
You can find and download the installer from here: http://www.genarts.com/support/downloads/sapphire/after-effects [http://www.genarts.com/support/downloads/sapphire/after-effects].
Can different versions of Sapphire be installed at the same time?
No, the Sapphire v7 installer will replace Sapphire v2, v5 and v6. This prevents confusion from multiple copies of the same effects, and allows your saved projects to automatically use the new version. To use an older version of Sapphire on your machine, ...
Will projects saved with prior Sapphire versions continue to work...
Yes, on After Effects and Premiere Pro you can load projects saved with Sapphire v2.093, v5 and v6 effects and they should automatically convert to use Sapphire v7.