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Knowledgebase : Sapphire > Sapphire 10 > Sapphire for After Effects and Premiere Pro > Presets and Tutorials
   

How do I access the documentation?
Documentation for Sapphire is installed on your machine with the software and is available in HTML and PDF formats. * ON WINDOWS 7, GO TO: Start > All Programs > GenArts Sapphire AE. Select Sapphire AE Online Help (HTML) or AE Online Help (PDF) * ON...
How do I delete a preset from my computer?
The directories below are the default locations for where the presets are saved -- if you moved the presets to a custom location, go there and then follow the instructions below. To delete a preset: * ON WINDOWS, GO TO: C:ProgramDataGenArtsSapphirep...
How do I open the preset browser?
Navigate to the effects panel, click and drag an effect on to your footage, and click "Load Preset" near the top of the parameter list to view the preset browser.
Why don't I see my footage when I preview a transition in the pre...
You need to ensure that your current time indicator is on a frame that contains the Sapphire transition in order to properly display a transition preview.
Can I create and save my own presets?
Yes, you can create your own presets, create customer or project-specific tags for them, and mark favorites.
Where do the presets and custom presets get saved to? And when wo...
The default presets (.gp, .effect, and .transition files) are located in the following location: * ON WINDOWS: ProgramDataGenArtsSapphirePresetsGenArts * ON MAC: /Library/Application Support/GenArts/Sapphire/Presets/GenArts The presets that you sav...
My Sapphire preset browser on my Mac won't open up. What can I do...
If you are having issues with opening your preset browser on your Mac: - Check your hosts file inside /etc/hosts and make sure that there is a localhost line (127.0.0.1 localhost). - If localhost isn't in the hosts file, add the line "127.0.0.1 loca...