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Knowledgebase : Sapphire > Sapphire 9 > Sapphire for Avid AVX Products > Installation and Uninstallation
   

How do I uninstall Sapphire from my current machine?
To uninstall: ON WINDOWS 7, go to: Start > All Programs > GenArts SapphireAVX. Select "Uninstall SapphireAVX". ON WINDOWS 8, search for GenArts Sapphire AVX. Select "Uninstall SapphireAVX". ON MAC, go to: /Applications/GenArtsSapphireAVX folder and doub...
How am I notified of complimentary software updates?
The software automatically checks for updated versions. If you would like to check manually: ON WINDOWS 7, go to: Start > All Programs > GenArts Sapphire AVX > Check for Sapphire AVX Updates. ON WINDOWS 8, search for GenArts Sapphire AVX > Check for Sap...
How do I access my complimentary software updates?
Updates to your software are published on our website as the latest version of the installer and can be found by going to http://www.genarts.com/support/downloads/sapphire/avid [http://www.genarts.com/support/downloads/sapphire/avid].
Where can I download the Sapphire installer?
You can find and download the installer from here: http://www.genarts.com/support/downloads/sapphire/avid [http://www.genarts.com/support/downloads/sapphire/avid].
Can different Sapphire versions be installed at the same time?
No, the Sapphire v9 installer will replace all other versions of Sapphire AVX (but not versions for other host products). This prevents confusion from multiple copies of the same effects, and allows your saved projects to automatically use the new version...
Will projects saved with prior Sapphire versions continue to work...
Yes, on Avid you can load projects saved with Sapphire v2, v3, v6, v7 and v8 effects and they should automatically convert to use Sapphire v9. Note that after saving, these projects will be converted to the Sapphire v9 format and can no longer be opened b...