The "Help" dialog now has an "email Support" button that takes you to
a form. The s_log_extended.text file will automatically be included
when using this form.
Or
The diagnostic log file can be found here:
* On Windows, the file is in: C:Program
F...
Your machine ID is your Ethernet ID/MAC address: 6 pairs of numbers
and letters A-F. You may see the pairs un-separated (d312a930bc7f),
separated by colons (d3:12:a9:30:bc:7f) or separated by dashes
(d3-12-a9-30-bc-7f).
* On Windows, go to the Start me...
The following are supported:
* Baselight 3.3 and 4.4 running on Mac OS X 10.6.8, 10.7.2, 10.8 and
Linux.
* DaVinci Resolve 10 and Lite running on Windows 7 and Mac OS X 10.8
and 10.9.
* China Digital Video DX and EX running on Windows 7.
* Fusio...
Your Sapphire for OFX license will work as follows:
* Baselight licenses run on Baselight
* DaVinci Resolve licenses also run on Fusion/OFX, Scratch and Sony
Vegas
* China Digital Video licenses run on China Digital Video
* Film Master licenses ...
All NVIDIA CUDA GPUs with compute capability 1.3 or later (see
https://developer.nvidia.com/cuda-gpus
[https://developer.nvidia.com/cuda-gpus]) are supported. This should
include all NVIDIA GPUs produced after 2010. Newer cards with more
compute cores and...
No, Sapphire will only utilize a single CUDA GPU.
Please contact our Sales team for information.
When you run the Sapphire v7 installer, you will be prompted "Would
you like to help us improve Sapphire by sending us anonymous usage
data periodically?", you can leave the question checked for "yes" or
unchecked for "no".
If you would like to manually...
In order for the Sapphire v7 plugins to show up on Ubuntu 12.04 and
later, OFX users will need to get these two libraries (libjpeg62 and
libglade2-0) on their system(s).
To install the libraries, type the following in the terminal:
$ sudo apt-get inst...