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Knowledgebase : > Sapphire for Avid AVX Products > Installation and Uninstallation
   

How do I uninstall Sapphire from my current machine?
To uninstall: * On Windows, go to: Start -> All Programs -> GenArts SapphireAVX. Select "Uninstall SapphireAVX". * Follow the instructions and elect to register your uninstall over the web. * On Mac, go to: /Applications/GenArtsSapphireAVX folde...
How am I notified of complimentary software updates?
The software automatically checks for updated versions. If you would like to check manually: * On Windows, go to: Start -> All Programs -> GenArts SapphireAVX -> Check for SapphireAVX Updates. * On Mac, go to: /Applications/GenArtsSapphireAVX/Check ...
How do I access my complimentary software updates?
Updates to your software are published on our website as the latest version of the installer and can be found by going to http://www.genarts.com/support/downloads/sapphire/avid-v6 [http://www.genarts.com/support/downloads/sapphire/avid-v6].
How do I access my complimentary software updates?
You can find and download the installer from here: http://www.genarts.com/support/downloads/sapphire/avid-v6 [http://www.genarts.com/support/downloads/sapphire/avid-v6].
Where can I download the Sapphire installer?
You can find and download the installer from here: http://www.genarts.com/support/downloads/sapphire/avid-v6 [http://www.genarts.com/support/downloads/sapphire/avid-v6].
Can different Sapphire versions be installed at the same time?
Sapphire v6 AVX2 should not be installed at the same time as Sapphire v2 or v3 AVX2. The v6 installer should replace the v2/v3 AVX2 version, and sequences saved with v2/v3 AVX2 should automatically be promoted to v6. Sapphire v2/v3 and v6 plug-ins are sp...
Will projects saved with prior Sapphire versions continue to work...
Yes, you can load projects saved with Sapphire v2 and v3 effects and they should automatically convert to use Sapphire v6.