An activation key is a unique key that is used to license your Sapphire. The activation key replaces the serial numbers used in Sapphire v7 and earlier.
A cross-host license allows your Sapphire license to be used across multiple host applications (2 or more), so you don't have to purchase a different license for each host. Feel free to contact our Sales team to learn about the different host combinatio...
This message indicates that you have reached the maximum number of activations permitted with this key. You can purchase an additional license, or uninstall from another machine and then try again. To free up your activation key, uninstall [http://www.gen...
You can use the same activation key on different machines provided you have enough number of fulfillments per activation. For instance, if you have an activation key for one machine, you can only activate it on one machine. If your activation key allows m...
Internet connection is required. If the software is already on your machine: ON WINDOWS 7, go to: Start -> All Programs -> GenArts Sapphire OFX -> Activate Sapphire OFX License. ON WINDOWS 8, search for GenArts Sapphire OFX -> Activate Sapphire OFX Li...
If the software is already on your machine: ON WINDOWS 7, go to: Start -> All Programs -> GenArts Sapphire OFX -> Activate Sapphire OFX License. ON WINDOWS 8, search for GenArts Sapphire OFX -> Activate Sapphire OFX License. ON MAC, go to: /Applications...
First, you need to uninstall [http://www.genarts.com/support/sapphire/other-ofx#Sv8OFX-HowdoIuninstallSapphirefrommycurrentmachine?] Sapphire to remove the license from your current machine. Then, install the software on your new machine and follow the in...
To deactivate your activation key, uninstall [http://www.genarts.com/support/sapphire/other-ofx#Sv8OFX-HowdoIuninstallSapphirefrommycurrentmachine?] Sapphire from your machine and select the option to deactivate the license.
Go to https://licensing.genarts.com/key-lookup [https://licensing.genarts.com/key-lookup]. Then, paste your activation key and click "Submit".
This usually indicates you don't have the necessary permissions when a file is being saved. Please log in as administrator and try again.
Yes, you will need to either update both your interactive license and render nodes to the most current version, or install an older version on your workstation and render nodes.
HOW DO I INSTALL MY ACTIVATION KEY IF MY MACHINE IS NOT CONNECTED TO THE INTERNET? First install Sapphire on your machine. If the software is already on your machine: ON WINDOWS 7, go to: Start -> All Programs -> GenArts Sapphire -> Activate Sapphire <...