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Knowledgebase : Legacy Products > Sapphire Edge > Sapphire Edge for Final Cut Pro > System Requirements and Diagnostics
   

Where can I find my diagnostics log file and how do I email it?
The diagnostics log file can be found here: * On Mac, the file is in: /Applications/GenArtsSapphireEdgeFxPlug/config/s_log.text Please email the file (s_log.text) as an attachment.
How do I find my machine ID?
Your machine ID is your Ethernet ID/MAC address: 6 pairs of numbers and letters A-F. You may see the pairs un-separated (d312a930bc7f), separated by colons (d3:12:a9:30:bc:7f) or separated by dashes (d3-12-a9-30-bc-7f). * On Mac: go to: System Preferen...
What host product and operating system versions are supported?
* The following are supported: * Final Cut Pro 6 and 7 running on Mac OS X 10.6.8, 10.7 and 10.8. * Final Cut Pro X 10.0.3 to 10.0.9 running on 10.6.8, 10.7, and 10.8. * Final Cut Express 4 running on Mac OS X 10.6.8 and 10.7. * Motion 4 runn...
Which CUDA capable video cards are supported by my plug-ins' GPU ...
All NVIDIA CUDA GPUs with compute capability 1.3 or later (see https://developer.nvidia.com/cuda-gpus [https://developer.nvidia.com/cuda-gpus]) are supported. This should include all NVIDIA GPUs produced after 2010. Newer cards with more compute cores and...
Is Sapphire Edge available on FCP X?
Yes, SapphireEdge is available on FCP X. Please note that SapphireEdge is compatible with FCP X 10.0.3 to 10.0.9 on Mac OS X 10.6.8 to 10.8.