As we continue our commitment to create the highest quality visual effects software, we are focusing our efforts on making Sapphire, our flagship plugins suite, a more accessible product that will meet the evolving demands of post production.

No further updates to Edge will be released as of August 01, 2014, and support for Sapphire Edge will stop after December 31, 2014. The latest version of Sapphire Edge is 2.03. We strongly suggest that you save and back up your installers and license in...

If you lose access to them for any reason (e.g., If your hard drive gets wiped, if you decide to move to a new computer without backing up the presets), you will not be able to download them again. You can transfer the downloaded presets to a new computer...

The Sapphire Edge presets (.gp files) are located in the following default location: * On Windows: C:ProgramDataGenArtsSapphireEdgepresets * On Mac: /Library/Application Support/GenArts/SapphireEdge/presets ​If you would like to change the location...

First, you need to uninstall Sapphire Edge to remove the license from your current machine. Then, install it on your new machine and follow the instructions to activate the license.

Yes, while Support will no longer be offered in 2015, the FAQs will remain online.

Please contact the Sales team at 617-492-2888 sales@genarts.com.