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Knowledgebase : Legacy Products > Sapphire Edge > Sapphire Edge for After Effects and Premiere Pro > Presets and Tutorials
   

How do I access the documentation?
Documentation for Sapphire Edge is installed on your machine with the software and is available in HTML and PDF formats. * On Windows, go to: Start -> All Programs -> GenArts SapphireEdge AE. * On Mac, go to: /Applications/GenArts SapphireEdge AE. ...
Why don't I see my footage when I preview a transition in the pre...
You need to ensure that your current time indicator is on a frame that contains the SapphireEdge transition in order to properly display a transition preview.
How do I apply effects and use Sapphire Edge parameters?
Instructional information can be found in the documentation [http://www.genarts.com/support/sapphire-edge/after-effects-and-premiere-pro#SEAE16]. Additionally, we created a brief video that shows how the plug-ins work. This can be found by clicking http:/...
How do I delete a preset from my computer?
* On Windows Vista and 7, go to: C:ProgramDataGenArtsSapphireEdgepresetsGenArts * On Windows XP, go to: C:Documents and SettingsAll UsersApplication DataGenArtsSapphireEdgepresetsGenArts * On Mac, go to: /Library/Application Support/GenArts/Sapphire...
I installed a Sapphire Edge preset pack on Windows XP. Why do my ...
When you installed the Preset Pack on XP the installer incorrectly placed the preset files (*.gp) in: C:Documents and SettingsAll UsersGenArtsSapphireEdgePresetsGenArts (the exact directory name will vary with internationalization). The correct location...
I shortlisted a look on FX Central, but I don't see it in the pre...
The FX Central preset browser searches for shortlisted looks every time you click "Load Preset." If you have the browser open when you shortlist a look, you will need to close and reopen it for the look to appear.
How do I get the preset browser?
Navigate to the effects panel, click and drag an effect onto your footage, and click "Load Preset" to view the FX Central Preset Browser.
Can I create and save my own presets?
Yes, in Sapphire Edge v2, you can create your own presets as well as make custom lists of presets for specific projects or to mark favorites.
Where do the presets and custom presets get saved to?
The presets are saved: * On Windows Vista and 7, go to: C:ProgramDataGenArtsSapphireEdgepresetsGenArts * On Windows XP, go to: C:Documents and SettingsAll UsersApplication DataGenArtsSapphireEdgepresetsGenArts * On Mac, go to: /Library/Application...