Unlike a traditional serial number which is installed on each computer it's used on, this license is installed once on a license server. Sapphire, running on any computer, "checks out" licenses from that server. It can therefore float across different mac...

Yes, you can contact Sales to inquire about purchasing Sapphire v7, non-floating. Keep in mind that this license will only work on Autodesk platforms.

This message indicates that you have installed your serial number on the maximum number of machines permitted. To free up your serial number, uninstall it from one of the machines where it is currently installed, and select the option to register the unin...

If you have a serial number for one machine, you can only use it on one machine. In order to use it on a different machine, you will need to transfer [http://www.genarts.com/support/sapphire/autodesk#Sv7DL-HowdoItransfermyserialnumbertoadifferentmachine?]...

Open the RLM server's web interface using a browser. From the server machine go to http://localhost:5054 [http://localhost:5054/], on the left side of the main page, select "Status", then, go to the ISV Server table at the bottom of the screen and click "...

If the software is already on your machine: * On Mac, go to: /Applications/GenArtsSapphireSparks7 folder and double click on "Install Serial Number". * Follow the instructions and choose the option to authorize over the web. Click here [http://www....

If the software is already on your machine: * On Mac, go to: /Applications/GenArtsSapphireSparks7 folder and double click on "Install Serial Number". * Follow the instructions and select "Authorize manually ...". * Then, follow the instructions t...

First, you need to uninstall [http://www.genarts.com/support/sapphire/autodesk#Sv7DL-HowdoIuninstallSapphirefrommycurrentmachine?] the plug-in software to remove the license from your current machine. Then, install the software on your new machine and fol...

Go to http://www.genarts.com/authorize/sn-lookup [http://www.genarts.com/authorize/sn-lookup]. Then, paste your serial number and click "submit request".

If you uninstall v7, you will need to reinstall the older version of the software and your serial number. Similarly if you uninstall the older version after installing v7, the older version's uninstaller will unlicense the plug-ins, so you will need to re...

Yes, you will need to either update both your interactive and Burn licenses to the most current version, or install an older version of both licenses on your workstation and Burn nodes.