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Knowledgebase : Legacy Products > Raptors > Raptors for Quantel > System Requirements and Diagnostics
   

What is my System ID (SysID)?
The System ID uniquely identifies a particular computer it is the MAC address of the Ethernet adapter. To find this do to Start>Programs>Accessories>Command Prompt. In the window type: ipconfig/all The Ethernet adapter physical address will be given in th...
What host product and operating system versions are supported?
The following are supported: * Generation Q v3.6 - 4.2 running on Windows XP, Vista, or 7 (32/64-bit).
What maximum color depth do your plug-ins support?
Raptors plug-ins process internally at 15-bit color depth. Color information at a higher bit depth is truncated to 15 bits during processing.
I’ve upgraded to Quantel V3.6 and my plug-ins don't work.
In Quantel V3.6 the plug in API has changed so you will need to use the Raptors plug-ins for Quantel V3.6. Your Raptors V1.2 licenses will still be valid for the new software.
Why can't I see all the plug-ins in my plug-ins list?
In Generation Q some Raptors plug-ins are categorized as Qeffects and some as Qutilities - remember to look in both locations.