SEARCH
Knowledgebase : Legacy Products > Monsters > Monsters for Quantel > System Requirements and Diagnostics
   

What is my System ID (SysID)?
The System ID uniquely identifies the computer's MAC address (Ethernet ID). To find this, go to: Start->Programs->Accessories->Command Prompt. In the window type: ipconfig/all The Ethernet adapter's physical address will be given in the form xx:yy:zz:aa:b...
What host product and operating system versions are supported?
The following are supported: * Generation Q 3.6 - 4.2. The Quantel plug in API was updated for Generation Q V3.6. So, you must use the plug-ins with 3.6 (or higher) in the installer name for this version.
What maximum color depth do your plug-ins support?
Monsters plug-ins process internally at 15-bit color depth. Color information at a higher bit depth is truncated to 15 bits during processing.
I’ve upgraded to Quantel V3.6 and my plug-ins don't work.
In Quantel V3.6 the plug in API has changed so you will need to use the Monsters plug-ins for Quantel V3.6. Your Monsters V5 licenses will still be valid for the new software.
Why can't I see all the plug-ins in my plug-ins list?
In Generation Q some Monsters plug-ins are categorized as Qeffects and some as Qutilities - remember to look in both locations.