How do I uninstall Sapphire Edge from my current machine?
Posted by Victor Lee on 02 June 2015 11:33 AM

You need to uninstall the plugin software to remove the license from your machine.

  • On Windows, go to: Start -> All Programs -> GenArts SapphireEdgeAE. Select "Uninstall SapphireEdgeAE"
    • Follow the instructions and elect to register your uninstall over the web.
    • If your machine is not connected to the web, then
      • Select "Display an uninstall code to register on another computer's web browser."
      • Follow the instructions to register the uninstall via another machine.
  • On Mac, go to: /Applications/GenArtsSapphireEdgeAE/ and click on "Uninstall SapphireEdge."
    • Follow the instructions and elect to register your uninstall over the web.
    • If your machine is not connected to the web, then
      • Select "Display an uninstall code to register on another computer's web browser."
      • Follow the instructions to register the uninstall via another machine.
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