Knowledgebase: Licensing
How do I install my activation key floating license?
Posted by Amy Wong on 23 September 2016 03:46 PM

After you have set up the floating license sever, the next steps are to install the Sapphire plug-ins and the client license. (If you have not set up the license server, make sure to do that first.)

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Step 1: Get the host line from the server. It looks something like this:

HOST ServerName EthernetAddress PortNumber

(NOTE: The HOST line that you copy over must match the HOST line from the license file.)

Step 2: During the Sapphire installation process, when you are prompted to license the software, choose to “Enter an existing RLM license” and copy and paste the HOST line from your “activate.lic” license file from the license server.

Save the modified license file.

The next time you start up Avid on the client machine, the license should take effect.

 

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If you skipped the license installation during the initial installation process, you can follow the instructions below:

On Windows 7, go to: Start > All Programs > GenArts Sapphire AVX.  Select "Install Sapphire AVX RLM License".
On Windows 8 & 10, search for GenArts Sapphire AVX.  Select "Activate Sapphire AVX License".
On Mac, go to: /Applications/GenArtsSapphireAVX folder and double click on "Install RLM License".

Or you can find and directly modify the client RLM license file located:

On Windows:     C:\ProgramData\GenArts\rlm\SapphireAVX.lic
On Mac:               /Library/Application Support/GenArts/rlm/SapphireAVX.lic

Open the file with a text editor and paste in the HOST line:

HOST ServerName EthernetAddress PortNumber

(The HOST line that you copy over must match the HOST line from the license file.)

Save and exit the license file.

The next time you start up Avid on the client machine, the license should take effect.

 

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Note:

  • If you want to return the floating license that you have taken back to the license server, close out of the project and Avid.
  • If there are no available licenses on the server, the user will see a watermark. The user will need to wait until a license is returned back to the server before it can grab a license.
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