How do I uninstall Sapphire from my current machine?
Posted by Amy Wong on 20 September 2016 11:05 AM

To uninstall:

On Windows 7, go to: Start > All Programs > GenArts Sapphire OFX.  Select "Uninstall Sapphire OFX".
On Windows 8 & 10, search GenArts Sapphire OFX.  Select "Uninstall Sapphire OFX".
On Mac, go to: /Applications/GenArtsSapphireOFX folder and double click on "Uninstall Sapphire".
On Red Hat or similar Linux, open a shell window, type su to become root and run the following command: rpm -e "SapphireOFX package" (e.g., rpm -e SapphireOFX-9.000-1.x86_64)
On Ubuntu Linux, open a shell window, type su to become root and run the following command: dpkg --purge sapphireofx (e.g., dpkg --purge SapphireOFX-9.000-1.x86_64)
 - Note for Linux users: To figure out the exact Sapphire version you currently have installed on Linux, run this command: rpm -qa|grep -i sapphire

A deactivation dialog box will pop up.

If your machine has Internet connection:

  • Choose to "Deactivate your license now (requires internet connection)".

If your machine does not have Internet connection:

  • Choose to "Deactivate your license manually using another computer's web browser".
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