Knowledgebase: Watermarks and Trials
Why does my project render only black with a "Sapphire" watermark?
Posted by Amy Wong on 29 September 2015 04:19 PM

This normally happens when your free trial and/or license have expired for some time.

  • If you think this machine should be licensed, check to see if your Ethernet connection in the Network Connections control panel is disabled.
    • To re-enable, go to Start -> Control Panel -> Network Connections, right click on your disabled connection, and select "Enable".
    • To re-enable on Mac, open Terminal, become root and type:
      sudo ifconfig en0 up
  • If you want to work without a network connection for security reasons, you can unplug the network cable but still leave the network adapter enabled.
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