Knowledgebase: Licensing
How do I install my activation key if my machine is not connected to the Internet?
Posted by Amy Wong on 29 September 2015 04:12 PM

If the software is already on your machine:

On Windows 7, go to: Start -> All Programs -> GenArts Sapphire OFX -> Activate Sapphire OFX License.
On Windows 8, search for GenArts Sapphire OFX -> Activate Sapphire OFX License.
On Windows 10, go to: Start > All Apps > GenArts Sapphire OFX > Activate Sapphire OFX License.
On Mac, go to: /Applications/GenArtsSapphireOFX folder and double click on "Activate License".
On Linux, go to the redhat menu -> GenArts Sapphire OFX folder and double click on "Activate License".

  • Choose to "Activate your license manually using another computer's Web browser".
  • Get the key file from your computer that has Internet connection and transfer it to your offline machine via a flash/thumb drive, etc.
  • (Note: The key file is inclued with your license e-mail).
  • Select the location of the key file, and pick a location for the request file (which will be created).
  • Copy the request file (sapphire.req) to a machine with Internet.
  • Upload it to http://activation.genarts.com/offline-activation.php.
  • Save the activation file it returns (via download or email), and copy that back to the offline machine.
  • Enter its location into to the license tool.
  • For floating license instructions, go here.
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